Privacy Policy
Last updated: September 10, 2026
This Privacy Policy explains how Pixels on Screen (“we”, “us”, “our”, or the “Site”) gathers, uses, and shares your personal information when you browse our site, use our services, make a purchase, or otherwise get in touch with us. In this policy, “you” refers to anyone using our Services, whether as a customer, a site visitor, or anyone else whose data we collect under this policy.
Please read through this policy before using our Services. By accessing or using any part of our Services, you’re agreeing to how we collect, use, and share your information as described here. If you don’t agree with this policy, please don’t use our Services.
Updates to This Policy
We may revise this Privacy Policy occasionally to reflect changes in how we operate, or for legal and regulatory reasons. Any updates will be posted on this page, along with a new “Last updated” date, and we’ll take any additional steps required by law.
How We Gather and Use Your Information
We collect personal information from several sources in order to run our Services properly. What we collect depends on how you use our site and interact with us.
Beyond the specific purposes listed below, we may also use your information to reach out to you, improve our Services, meet legal requirements, enforce our terms, and protect our business, users, and Services more broadly.
Types of Personal Information We Collect
The kind of personal data we gather depends on how you engage with our Site. “Personal information” here means anything that identifies you or can reasonably be linked to you.
Information You Give Us Directly
This may include:
- Contact details such as your name, address, phone number, and email address.
- Order details including billing and shipping addresses, payment confirmation, email, and phone number.
- Account information such as your username, password, and security details used to keep your account safe.
- Support messages, including anything you share when contacting our customer service team.
Some parts of our Services may require this information to work properly. You can choose not to share it, but that may limit what features you can use.
Information Collected Through Your Usage
We may automatically gather details about how you use our Services (“Usage Data”) through cookies, pixels, and similar tools. This can include your device type, browser, network information, IP address, and general activity on our Site and account.
Information From Third Parties
We sometimes receive information about you from outside sources, including:
- Service providers that help run our Site and platform, such as Shopify.
- Payment processors who handle your payment details (card, bank, or billing information) to complete your order.
- Third parties who help us track interactions with our Site, emails, and ads using tools like pixels, web beacons, and cookies.
Any data we get this way is handled under this same Privacy Policy. See the “Third-Party Websites and Links” section below for more.
How We Use Your Personal Information
- Delivering Our Products and Services — We use your data to fulfill our contract with you: processing payments, delivering your license keys, sending order-related updates, managing your account, and handling any returns or exchanges.
- Marketing — We may use your information to send promotional emails, texts, or other marketing messages, and to show you relevant ads across our Site and elsewhere.
- Fraud Prevention and Security — We use your data to spot and investigate suspicious or fraudulent activity. You’re responsible for keeping your login details private, and we recommend never sharing them. Contact us right away if you think your account has been compromised.
- Support and Improving Our Services — We use your data to respond to your questions and make our Services better, which supports our ongoing relationship with you.
Cookies
Like most online stores, we use cookies. Since our store runs on Shopify, you can learn more about the cookies tied to that platform at https://www.shopify.com/legal/cookies. We use cookies to run and improve our Site, remember your preferences, and understand how people use our Services. We may also let trusted partners use cookies to personalize content and ads across our Site and other platforms.
Most browsers accept cookies automatically, but you can adjust your settings to block or remove them. Doing so may affect how well our Site works or limit certain features. Blocking cookies also may not fully stop data sharing with our advertising partners.
How We Share Your Personal Information
We may share your information with third parties under certain circumstances, including:
- Service providers who help us operate — like IT support, payment processors, analytics tools, customer support platforms, and cloud storage.
- Marketing and business partners who help us advertise and offer services to you, under their own privacy terms.
- Parties you’ve asked us to share information with, or given consent to, such as through social login integrations.
- Companies within our own corporate group, where it supports our business operations.
- Parties involved in a business transaction (like a merger), legal authorities when required by law, or others as needed to enforce our terms and protect our Services and users.
We may disclose these categories of information for the purposes above:
| Category | Shared With |
|---|---|
| Identifiers (name, contact details, order/account info) | Vendors, payment processors, fulfillment and support partners, analytics providers |
| Commercial information (orders, purchase history, support messages) | Same as above |
| Internet/network activity (Usage Data) | Business and marketing partners |
| Location data (from IP address or similar) | Business and marketing partners |
We don’t share or use sensitive personal information without your consent, and we don’t use it to infer characteristics about you.
We may have “sold” or “shared” (as those terms are legally defined) certain personal data over the past 12 months for advertising purposes:
| Category | Shared With |
|---|---|
| Name, email, phone number | Marketing partners |
| Purchase history | Marketing partners |
| Usage Data | Marketing partners |
Links to Other Websites
Our Site may contain links to other websites we don’t control. If you click through to a third-party site, review their own privacy practices — we can’t be responsible for how they handle your data or the accuracy of their content. Anything you share on public platforms, including social media, may be visible to others beyond our control. Linking to a third-party site doesn’t mean we endorse it.
Children’s Privacy
Our Services aren’t meant for children, and we don’t knowingly collect data from them. If you’re a parent or guardian and believe your child has shared personal information with us, please contact us so we can delete it.
As of this policy’s effective date, we have no knowledge of selling or sharing personal data belonging to anyone under 16.
Data Security and Retention
No system is completely secure, and we can’t promise perfect protection for your data. Avoid sending sensitive information through unsecured channels.
How long we keep your data depends on why we collected it — whether that’s maintaining your account, delivering our Services, meeting legal obligations, or resolving disputes.
Your Rights
Depending on where you’re located, you may have rights such as:
- Access — Request details on what personal data we hold and how it’s used.
- Deletion — Ask us to delete personal data we have about you.
- Correction — Ask us to fix inaccurate information.
- Portability — Request a copy of your data, or ask that we transfer it elsewhere, where applicable.
- Restriction — Ask us to pause or limit how we process your data.
- Withdraw Consent — Where we rely on your consent, you can withdraw it anytime.
- Appeal — Challenge a decision if we decline your request, by replying to our response.
- Manage Marketing Preferences — Unsubscribe from promotional emails anytime using the link in those emails. You may still receive order- or account-related emails.
To exercise any of these rights, contact us using the details below. We may ask you to verify your identity first. You can also authorize someone else to submit a request on your behalf, subject to identity verification.
We won’t discriminate against you for exercising your rights.
Complaints
If you have concerns about how we’re handling your data, reach out to us using the contact details below. If you’re not satisfied with our response, you may be able to escalate your complaint to your local data protection authority, depending on where you live.
International Data Transfers
Your data may be processed or stored outside your home country, including by staff or partners located elsewhere.
If we transfer data out of Europe, we rely on approved legal mechanisms such as Standard Contractual Clauses, unless the destination country is already recognized as providing adequate data protection.
Contact Us
If you have questions about this Privacy Policy or want to exercise any of your rights, reach out to us at pixelsonscreen@gmail.com.